At CHANGE2TESTAUTOMATION PRIVATE LIMITED, we strive to provide excellent services and ensure customer satisfaction. However, we understand that sometimes plans change. This Cancellation Policy outlines the terms for canceling orders, subscriptions, and services on our website.

1. Order Cancellation

• Before Shipment: If you wish to cancel an order before it has been shipped, you may do so by contacting our support team at info@jstestingacademy.co.in . A full refund will be issued.
• After Shipment: Once an order has been shipped, it cannot be canceled. However, you may request a return or refund according to our refund policy.

2. Subscription Cancellation

• If you have subscribed to any of our services, you may cancel your subscription at any time before the next billing cycle.
• No refunds will be issued for partial use of subscription services within a billing cycle.
• To cancel a subscription, log in to your account and manage your subscription settings or contact our support team.

3. Training or Course Cancellation

• Before Course Start Date: If you cancel a booked training session or course at least 48 hours before the start date, a full refund will be provided.
• After Course Start Date: No refunds will be provided once the course has begun.
• If CHANGE2TESTAUTOMATION PRIVATE LIMITED cancels a course, a full refund will be issued to all registered participants.

4. Payment Refund Processing

• Approved refunds will be processed within 15 business days and credited back to the original payment method.
• Refund timelines may vary based on payment provider policies.

5. Exceptions

• Cancellations and refunds for digital products (such as downloadable content) will be handled on a case-by-case basis.
• Custom services or personalized products may not be eligible for cancellation once the work has begun.